[Infographic] The Ultimate Customer Experience

Monetate just released an infographic focused on customer experience where they explain some interesting facts:

  • 97% of users said that their online experience influence whether they purchased a product or not
  • 65% of users agreed that an online experience changed their opinion about a brand or product
  • 89% of users that had a bad online experience switched to a competitor
  • 73% of users would buy again from a retailer if they have an excellent customer experience
So customer experience is vital for our businesses and we have to take care about our customer’s user experiences.

Subscribe to our mailing list

Our Personalization Solution

Want to increase conversions and sales of your eCommerce Website? Discover our 360º eCommerce Personalization Solution and Try it for Free!